Frequently Asked Questions
Q: Will the Main Course and the Mini-Courses protect my business from legal and other problems? A: Your business’s reputation can suffer damage if your patrons become ill, or if you are closed after failing to pass a health or other inspection. The critical skills taught in the Main Course and the Mini-Courses, if followed, can help prevent those problems from occurring. |
Q: How soon can we start training our employees? A: Immediately. |
Q: How are courses delivered? A: Once your order is complete, you will receive a confirmation email containing your personalized login information for our Online Learning Center. There you will have full access to all ordered courses. All courses are PC, Mac and mobile friendly. |
Q: What kind of tech support does FSAI provide? A: Food Safety of America Institute offers email support during normal business hours, which are Monday thru Friday 8am to 5pm Eastern time. |
Q: Is training available in Spanish as well as English? A: Training is fully bilingual, with the Main Course and all Mini-Courses available in either Spanish or English. |
Q: How is training delivered? A: Both the Main Course and the Mini-Courses use videos, interactive exercises and simulations . . . state-of-the-art training that keeps your staffers learning and engaged. |
Q: Is training for only traditional restaurants with dining rooms? A: No, the training has been designed for any business where food or beverages are served, including coffee bars, hotel breakfast rooms, casual restaurants, supermarket counters that sell prepared meals . . . anywhere food and beverages are served. |
Q: Who should take the training? A: Everyone who works with or around food, including food preparers and cooks, wait staff, beverage servers, site maintenance personnel, table bussers and food delivery personnel. |